RESOURCES LINK: FAQEnergy Savings CalculatorTerms & ConditionsShipping PolicyReturn PolicyWarranty Claim STORE HOURS: Eastern Time ZoneMonday thru Friday8:30am – 6:00pmWebsite: Open 24/7 Shipping Policy Flat Rate (%) Shipping! (*Except BulbEater Machine, Poles & Large outdoor light fixtures, excludes Hawaii, Alaska.) Est. shipping cost on excluded items , 15% of item price.** Limited time offer, expires without notice. Hard to Find to Items We help you find whatever it is that you’re having a hard time finding. We can do small orders We will break cases on most items and ship you exactly what you need. Same-Day Shipping Most items ship same day. ( Order must be placed by 1 p.m. EST.) Direct Ship It’s faster delivery, because we ship to you direct from factory on most items. Product Knowledge With the assisting of factory Reps., we offer extensive product knowledge, 100% satisfaction, and a no-hassle returns policy.